The City’s Electricity & Energy Directorate wishes to inform the public that it is currently encountering technical difficulties with its external prepaid vending system due to technical interruption.
Consequently, customers are unable to purchase prepaid electricity tokens via banking applications, retail outlets, or any other mobile vending machines.
Investigations have identified the issue to be an internet service provider connectivity fault affecting third party vending channels. The municipality requests for patience as work to resolve this technical issue continues.
The City sincerely apologises for the inconvenience this interruption has caused and appreciates the public’s understanding as it works to resolve it.
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