In response to growing market demand, Pratley, leading South African manufacturer and distributor of high-performance adhesives, together with minerals and electrical termination products, has expanded and relocated its Durban depot. The new facility in Cornubia, north of Durban in KwaZulu-Natal, offers increased stockholding capacity, a state-of-the-art training centre and enhanced security for customers.
“The decision to expand and relocate our Durban depot was driven by two key factors,” explains Eldon Kruger, Marketing Director at Pratley. “First, our previous premises were in an ageing and deteriorating section in Durban, which posed security risks for both staff and customers. Second, we needed a much larger facility to accommodate increased stock volumes, as our sales continue to grow.”
The newly established depot is significantly larger, enabling Pratley to stock higher volumes across its product range, which translates to faster product availability and improved service efficiency. Customers in the region no longer need to rely on stock deliveries from the company’s head office in Krugersdorp, Gauteng. “We are now able to maintain higher inventory levels in Durban,” says Kruger. “This means reduced delivery times and a much more responsive service to meet our customers’ needs.”
One impactful upgrade is the facility’s ability to accommodate interlink trucks, compared to the previous seven-ton transport capacity. This has streamlined logistics, reduced transport costs, and significantly improved delivery efficiency across KwaZulu-Natal and beyond.
Among the products now more readily available are Pratley’s lightweight mineral products, Pratliperl® and Grolite®, with stock levels of over 1 000 bags per product. The depot now also carries a broader selection of Pratley Electrical Termination products, including cable glands and junction boxes, as well as the company’s renowned high-strength adhesives and epoxy solutions.
Strategically located in Cornubia near Umhlanga, the new site offers easy access from both Durban and Richards Bay, two key industrial hubs. “This move positions us closer to our customers and strengthens our logistical efficiency,” adds Kruger.
The upgraded depot also includes a new training centre, which aims to educate and empower customers on the proper use of Pratley’s products. “One of our objectives is to engage the younger generation by showcasing the advantages of using Pratley products in real-world applications, empowering them with the knowledge to use them effectively,” notes Kruger.
Customer feedback has already been overwhelmingly positive, with appreciation for the safer location, improved parking, and overall convenience. The Durban expansion follows similar developments in Cape Town in the Western Cape, where Pratley has also acquired additional depot properties to improve supply chain efficiency and customer support across South Africa.
“This expansion reflects our broader strategy to enhance national supply and support,” concludes Kruger. “We warmly encourage our clients to visit our new depot or take advantage of the training facilities, which are valuable resources designed to strengthen product knowledge and improve customer experience.”
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Author: Thobile Ndlovu from NGAGE Marketing on behalf of Pratley.
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