Investec South Africa launches Investec for Intermediaries in response to exponential change:
Johannesburg, March 6th, 2019 – In a world where change is happening in an exponential way, businesses need to think differently if they are to deliver value for their clients – and this is particularly relevant in the financial intermediary space. This exponential change brings new levels of complexity and uncertainty but also creates an opportunity for Intermediaries to help their clients navigate this changing world.
Equally, banks, asset managers and product providers need to adapt, in order to assist intermediaries to deliver a first-class service to their clients. With this imperative in mind, Investec for Intermediaries was launched, bringing dedicated relationships, an integrated digital platform and client-focused solutions together under a single Specialist Bank offering and enabling intermediaries to do what they do best: advise their clients and help them to deliver on their goals.
Speaking at the launch of Investec for Intermediaries, a new dedicated business unit within Specialist Bank, guest speaker and technology expert, Willem van der Post, explained how exponential change is affecting our lives on every level. “Because new technologies can find better ways of doing things, change happens in an exponential way,” he says. “Unfortunately, humans understand change in an incremental, linear way. The challenge is for us to think exponentially about change.”??It’s a challenge Investec for Intermediaries is rising to. “At Investec, we have always prided ourselves on the level of service and expertise we provide to clients and these stay,” says René Grobler, head of Investec for Intermediaries. “As the business and our partnership with intermediaries has evolved so has the need to offer these in a holistic way that is integrated and seamless for our intermediary clients. This means we don’t compromise on the product solutions and trusted relationships that we have offered in the past but rather enhance our offering to deliver these in an efficient and innovative manner.”
Based on this premise, Investec for Intermediaries was born, bringing together all the current Specialist Bank products and services financial intermediaries receive from Investec – Cash Management (CCM); Forex; Structured Products; Specialist Investments; Equities and Prime Services
“We listened closely to our intermediary clients and the feedback was clear – they want a focus on their specific needs as well as access to all of our services, they want to leverage off Investec’s expertise across the product and service offerings and solutions that help their businesses to grow in this exponentially changing world,” says Grobler.
Investec for Intermediaries is designed to deliver these in a holistic way. “The digital platform through which we offer these services is important, but equally important are the relationships that we foster through Investec for Intermediaries,” It’s a balance to ensure intermediary clients still have access to the strong product offering and the team of specialists that help deliver these products and ensuring we stay ahead of the curve in terms of innovation and disruption, explains Grobler. ??“Through a single dedicated relationship manager, each intermediary will get access to all of our solutions. However, they won’t lose access to the product or service specialists.
All of this is supported by the Intermediaries Online platform.” ??Intermediaries Online provides a single, seamless digital platform to facilitate and manage their client portfolios, along with a single solution and content hub (Toolkit) that gives access to the latest product and system information as well as industry related and thought-leadership content. ??“What’s key for us at Investec is the partnership approach to business that we have with our intermediary clients: entrepreneurial, flexible, solutions driven with a passion for helping our clients to achieve their business and investment goals,” adds Grobler.
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